Frequently Asked Questions
Questions about the Interactive Format
Q: What is an interactive book?
A: Much more than a typical e-book, this interactive, browser-based format features easy navigation tools that let readers progress through the book at their own pace. It also offers a read-along component to help ELL students, emergent readers, and struggling readers improve reading skills.
Q: How is an interactive book different from an e-book?
A: Traditional e-books are flat renditions of paper books. Because of this, they lack the features that can make your students excited! And, since e-books are not designed for screen use, they can often force students to scroll down to see a whole page piece by piece. With most traditional e-books, you cannot see the entire book page at one time. Interactive books show you the whole book page, and add innovative features to help even your most reluctant reader! Audio, animation, and auto-run features are included within our interactive books.
Q: Will Capstone Interactive work for ESL students?
A: Yes, it is perfect for ESL students of all ages, as well as native speakers in grades K-8.
Q: Will Capstone Interactive work on my library automation system?
A: Yes! Capstone Interactive works with any automation system that uses the 856 field to launch Web sites or files. That's nearly all current systems!
Q: How does the Accelerated Reader® program work with Interactive books?
A: It works the same as with our books! If you've purchased the quizzes from Accelerated Reader of our titles, students or patrons can take the tests!
Q: I can't hear the book – what should I check?
A: An exciting feature of the interactive book is the read-aloud capability. If you cannot hear the narrator, there are a few things for you to check. First, make sure that your volume is turned on. Many computers have volume and mute control through the computer – check these settings first. Second, make sure that your external speakers are turned up. If you still cannot hear the sound, double check the system requirements and make sure that your computer meets the minimum requirements listed.
Q: What are the minimum requirements to play an Interactive book?
A: Capstone Publishers recommends a high-speed Internet connection for viewing Interactive titles. Dial-up access is not recommended. Any computer playing the Interactive title should meet these requirements:
| Platform | Hardware | Software |
| Windows |
• Intel® Pentium® II 450 MHz or equivalent processor • 128 MB of RAM |
• Windows XP or later • Internet Explorer v6 or later, Firefox v2.0 or later • Flash Player v9.0 or later |
| Mac OS |
• PowerPC® G3 500MHz or faster processor • Intel CoreTM Duo 1.83 GHz or faster processor • 128MB of RAM |
• Mac OS X v10.4 or 10.5 or later • Safari v3.0 or later, Firefox v2.0 or later • Flash Player v9.0 or later |
http://www.adobe.com/products/flashplayer/productinfo/systemreqs/
Questions about CDs
Q: How is a CD-Rom different from a subscription?
A: A CD-Rom operates on one computer at a time, while a subscription allows an unlimited number of students or patrons in a building to simultaneously use the Interactive product.
Q: How do I start the CD?
A: Simply put the CD into your CD drive and it should automatically open the interactive book for you. If you need to start the book manually, use the following instructions:
-
From a Windows PC:
- Choose the start button and select RUN
- Choose browse
- Select your CD drive and double-click on ReadBook.exe
- Click OK
-
From a Mac:
- Double-click the Interactive book CD icon on your desktop to open it
- Double-click on the book title name
Questions about Subscriptions
Q: How can I import cover images for titles into my library automation system?
A: If your library automation system supports importing cover images, you can download the image files for all Capstone Interactive Library titles here.
Q: Can students access Capstone Interactive from their home?
A: As long as they have a high-speed Internet connection and their computer meets the system requirements, they will be able to access the Interactive titles from home.
Q: Do we need to log-in each time we use Capstone Interactive Library?
A: No! With most accounts, we can automatically recognize your computer, so no log-in is necessary. For home access and other accounts, we will provide you with a user name and password.
Q: If my school/library has a system crash, will I lose all of my Capstone Interactive titles?
A: No! We keep a record of all the titles you have licensed and can resend your files in case of an emergency.
Questions about Ordering
Q: How do I order the Capstone Interactive Library?
A: Fill out your PO the same way you have always done in the past. With Interactive, we also need to know some additional system information.
Q: How will my order arrive?
A: Your order of CDs will be packaged in a DVD case. Subscriptions will arrive in a separate box with detailed instructions.
Q: What titles are available in this format?
A: We have many available titles – explore this website to view our brands and titles!
Q: How do I contact technical support?
A: If your question has not been answered through these frequently asked questions, you can also contact technical support by e-mail or telephone. E-mail your question to support@capstonepub.com. Or, call during business hours at 1-888-728-1266.
Q: Do you have any educator resources?
A: There are lots of ways to use your new interactive book with students. Here are a few suggestions:
- Have read-along exercises using an interactive book and a printed book to follow along with!
- Teachers with projectors in their classroom could check-out an interactive book and engage an entire classroom!
- Have students create book talks using this new format!
- Encourage your reluctant or remedial readers by talking about this new electronic format!
- See our research library for more suggestions
Q: Can I order now?
A: Yes! Use our order link.
